Frequently Asked Questions
Where are you located?
One Ardath Court, San Francisco, CA 94124
What are your business hours?
Monday - Friday 8:30am - 5:00pm
What is the main office phone number?
Main office: 415.647.0220 TTY: 800.735.2922
Who is your management company?
ALTON Management Corporation
7532 MacArthur Boulevard, Oakland, CA
94609, Phone
510.663.0177, TTY: 800.735.2922 Fax 510.663.0176
Link to
Alton's web site
http://www.altoncorp.com/
Who is the Administrator of the Site?
Mr. Kevin Barr, Site Administrator
How are maintenance requests submitted?
Maintenance requests may be made in person at the office or called in to 415.647.0220. Requests are handled in the order received with the exception of emergencies. Emergencies are prioritized and handled immediately.
Is an Occupancy Agreement required?
Yes, an Occupancy Agreement is a legal
contract between each member and Northridge Cooperative Homes.
It is a standard form approved by the United States Department
of Housing and Urban Development (HUD) that documents the rights
and responsibilities of the interested parties. Occupancy
Agreements are automatically renewed unless terminated by the
member or the Board of Directors in accordance with the terms of
the Agreement. Northridge cannot terminate your Occupancy
Agreement except for good cause.
Can a member sublet their unit?
Shareholders at Northridge are not permitted
to sublet to any party without the written approval of the Board
of Directors and the Department of Housing and Urban Development
(HUD). Violations could lead to the termination of your
Occupancy Agreement or your Section 8 Assistance.
How does a member become a good member of the community?
-
1. Volunteer when we are looking for volunteers
-
2. Be a good neighbor by being courteous to those around you, treating others as you would like to be treated.
-
3. Pay your housing charge on time and in full each month
-
4. Report any security problems you see
-
5. Report any damages to co-op property you observe
-
6. Keep your unit in a good state of repair, reporting all problems promptly to the Co-op's maintenance staff
-
7. When using the laundry room report any machines not working to maintenance
-
8. Let us know you observe any lights out in the common areas
-
9. Abide by all By-Laws (especially the Pet and Parking By-Laws)
-
10. Do not disturb your neighbors with excessive noise
-
11. If you have ideas on how we can improve things, let us know
-
12. Attend all meetings of the General Members and take part in the decisions
-
13. Come out and help on clean up days
-
14. Join in on social activities
-
15. Bring the children out to events organized for them by the Co-op
-
16. Help organize social events
-
17. Pick up garbage when you see it
-
-
What are a members privacy rights?
A member has the same privacy as if your units were separates homes. Occupancy Agreements stipulate that appropriate staff may enter your units with reasonable notice and at reasonable hours for purposes of repair and inspection. Except in emergencies you will always be notified in advance. Our staff will respect your right to privacy at all times.
What are the Unit repair charges?
Members are held responsible for damage caused by negligence or malicious destruction. Charges for repairs will be billed to the member and are payable with the next month's carrying charge.
Where do members park?
Members may park their vehicles in designated parking areas. There is one assigned space per unit. Additional cars may be parked for short periods of time in an available Visitor's space, or on the streets. Members must register all vehicles with the Office and get a parking sticker, which must be placed in the real window of the automobile(s). Vehicles are subject to approval, which will not be unreasonably withheld. Any automobile without a sticker is subject to immediate towing. Parking stickers may be denied or revoked, if vehicles don’t meet certain standards (e.g., vehicles must be in working order, as the area is for parking, not storage; vehicles must be appropriate for the space (no rigs/RV’s).